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Password Reset Feature

2/1/2011

For the convenience of our owner's, the password reset process has been redesigned. In situations where you have forgotten the password to your account, you can now reset it at anytime by using the password reset feature. The process is simple; just enter your Email ID or Contract ID, and click on "submit". This will send a one-time password to the registered email address in the system. Once received, you can input this one-time password and you will immediately be required to choose a new password.

Note: The new one-time password will be sent to the email address we have on record for you. Please contact Web Support if you do not have access to that email address, or if you fail to receive the one-time password. Also, be sure to check in your "spam" or "junk" mail folders for the message.

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